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Six popular incident management tools for Red Hat Enterprise Linux
From a developer’s perspective, “incident management” can be a pretty ambiguous term. While the first thing that comes to mind is receiving and responding to alerts, most IT professionals know it is so much more than that. Effective incident management starts with data collection and continues through alerting, escalation, collaboration, and resolution. At the server level, the most important pieces of incident management are infrastructure monitoring and log management, the vast majority of which are easily configurable on a Red...