Hi, I’m Steve, a member of the Inception team at Red Hat. The Inception team was pulled from different parts of IT to foster DevOps culture in Red Hat. Though we’ve only been a team for a little over a month, we’ve been trying to do some early projects to make everyone’s lives easier.l
We spent quite a bit of time in our early meetings identifying pain points in the current processes. We talked with a few developers, ops folks, noted historical issues and ran with general brain storming. We heard a lot about configuration management, lack of information, redundant and time consuming tasks, and many more of what one expects when asking tech people what pains them.
Of course, Tim (another Incepticon) and I were itching to write some code so once the team identified a common issue for both developers and ops engineers we jumped in head first.
The rest of this post describes our journey from initially trying to implement a simple solution to improve the day-to-day lives of developers, through the technical limitations we experienced along the way, and finally arrives at the empathy for our developers we’ve gained from that experience. We’ll wrap up with a note on how Red Hat Software Collections (announced as GA in September) would’ve simplified our development process.
Continue reading “Feeling Developer Pain”