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Integration of storage services (part 6)

Integration of storage services (part 6)

In Part 5 this series, we looked into details that determine how your integration becomes the key to transforming your customer experience.

It started with laying out the process of how I’ve approached the use case by researching successful customer portfolio solutions as the basis for a generic architectural blueprint. Now it’s time to cover various blueprint details.

This article covers the final elements in the blueprint, storage services, which are fundamental to the generic architectural overview.

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Integration of container platform essentials (Part 5)

Integration of container platform essentials (Part 5)

In Part 4 of this series, we looked into details that determine how your integration becomes the key to transforming your omnichannel customer experience.

It started with laying out the process of how I’ve approached the use case by researching successful customer portfolio solutions as the basis for a generic architectural blueprint. Now it’s time to cover more blueprint details.

This article discusses the core elements in the blueprint (container platform and microservices) that are crucial to the generic architectural overview.

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Integration of API management details (Part 4)

Integration of API management details (Part 4)

In Part 3 of this series, we started diving into the details that determine how your integration becomes the key to transforming your customer experience.

It started with laying out the process of how I’ve approached the use case by researching successful customer portfolio solutions as the basis for a generic architectural blueprint. Now it’s time to cover various blueprint details.

This article takes you deeper into specific elements (API management and reverse proxy) of the generic architectural overview.

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Integration of external application details (Part 3)

Integration of external application details (Part 3)

In Part 2 of this series, we took a high-level view of the common architectural elements that determine how your integration becomes the key to transforming your customer experience.

I laid out how I’ve approached the use case and how I’ve used successful customer portfolio solutions as the basis for researching a generic architectural blueprint. The only thing left to cover was the order in which you’ll be led through the blueprint details.

This article takes you deeper to cover details pertaining to the specific elements (mobile and web application deployments) of the generic architectural overview.

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Common architectural elements for modern integration architectures (Part 2)

Common architectural elements for modern integration architectures (Part 2)

In Part 1 of this series, we explored a use case around integration being the key to transforming your customer experience.

I laid out how I’ve approached the use case and how I’ve used successful customer portfolio solutions as the basis for researching a generic architectural blueprint. The only thing left to cover was the order in which you’ll be led through the blueprint details.

This article, which is Part 2 of the series, starts the real journey at the very top, with a generic architecture from which we’ll discuss the common architectural elements one by one.

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How integration is key to customer experience (Part 1)

How integration is key to customer experience (Part 1)

For the past few months, I’ve been digging into my new role with a group of Portfolio Architects, looking specifically at integration as the key to omnichannel customer experience.

It’s an interesting challenge in that we’ve been given the mission of creating architectural content based on common customer adoption patterns. That’s very different from most of the traditional marketing activities usually associated with generating content for the sole purpose of positioning products for solutions. When you’re basing the content on actual execution in solution delivery, you’re cutting out the chuff. 

What’s that mean?

It means that it’s going to provide you with a way to implement a solution using open source technologies by focusing on the integrations, structures, and interactions that actually have been proven to work.

What’s not included is any vendor promises that you’ll find in normal marketing content: those promises that, when it gets down to implementation crunch time, might not fully deliver.

Enter the term architectural blueprint. 

In this series of articles, let’s look at these blueprints, how they are created, and what value they provide for your solution designs.

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Sabre chooses Red Hat OpenShift for cloud-native DevOps platform

Sabre chooses Red Hat OpenShift for cloud-native DevOps platform

As part of its strategy to re-imagine the business of travel, Sabre Corporation today announced that it will leverage Red Hat OpenShift Container Platform as the foundation for its Next Generation Platform initiative. OpenShift will be the basis of a modern architecture that includes microservices, development and operations (DevOps), and a multi-faceted cloud strategy to lead an industry evolution in the future of retailing, distribution, and fulfillment through innovative technology. OpenShift, built on containers and Kubernetes, is the the industry’s leading enterprise Kubernetes platform for running existing and cloud-native applications in any cloud.

“The Next Generation Platform is the cornerstone of Sabre’s long-term technology strategy,” said Vish Saoji, Sabre CTO. “Red Hat has delivered the enterprise-hardened software environment we need to help drive our technology transformation, and this collaboration allows us to build upon that architecture and execute our plan.”

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