A Post Mortem on Madness, or Why Process Matters

This article is written as opinion. The opinions expressed within are solely those of the author, and do not represent the views of Red Hat.


So, my first programming job was part of the Duke Basketball IT department, while I was enrolled as an undergraduate. To be fair, it wasn’t really a programming job, mostly just churning out scouting reports and videos, but it was a lot of fun. I really liked basketball back then. I wasn’t any good at it but I enjoyed playing all the same, and I had a lot of fun watching it. And as most people know, the culmination of the college basketball season is a 68-team single elimination tournament called March Madness. And it is just that, Madness; employee productivity plummets, players, coaches, and spectators spend thousands of dollars traveling all over the country with a single day’s notice, and a lot of scouting reports get generated. Most people look forward to it, both the participants and the fans, but due to a series of mistakes and poor decisions, I have grown to dread March Madness…

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